Key diagnostic lab work was not done by the patient resulting in essentially a non-productive appointment slot.
Patients need to get blood / lab work done before their doctor s appointment, but they forget.
“We used to have a problem with patients forgetting to do their lab work when they showed up for their appointments. With 1-800 Notify, we now send an extra LAB REMINDER message 2 weeks ahead of their regular reminder. Please remember to complete your lab work before your appointment in 2 weeks. The patients like the extra reminder, and we love it because it has cut down our no-show rate dramatically.”
Having a patient show up to review lab, diagnostic or blood work with the physician without having that work done, is essentially a wasted appointment slot. A friendly, gentle reminder sent 2 weeks ahead, can help patients arrive prepared and address any issues early.
We can send calls in to patients in both English and Spanish.
Patients are upset with themselves (and your office) when they forget to get preparation work done. A friendly reminder can help improve patient satisfaction and your bottom line.
Having a patient show up to review lab, diagnostic or blood work with the physician without having that work done, is essentially a wasted appointment slot. A friendly, gentle reminder sent 2 weeks ahead, can help patients arrive prepared and address any issues early.
If the patient has any questions, they simply tap your office phone number from the text to speak with your staff and solve their problems.
If you need it, we can offer both English and Spanish language messages. And, if you can give us patient preference, we can start the message in the preferred language.