Patients tie up your staff to pay with a credit card – a bad use of staff time.
You want to allow patients to pay their bills 24 x 7.
When that billing reminder call alerts the patient to the problem that they have an outstanding balance, you want to offer an easy self-service autopay by phone way to “immediately solve that problem!”
Instead of your patients waiting for your staff to take a credit card over the phone, and taking up valuable staff time. Autopay by phone takes no staff time, and usually takes less than an a minute for your patients.
If you setup our autopay by phone, you can also get a Web Payment Portal for free!
Our Credit Card Payment Processor is HIPAA compliant, PCI Level 1 compliant and is fully accredited by the EHNAC Electronic Healthcare with the Healthcare Network Accreditation Commission
Just like with any other credit card payment, the money flows directly into your bank account from our Merchant Processor partner.
Seventy-five percent of consumers opt to pay their household bills through online payment channels.
With 1-800 Notify’s Autopay by Phone service, we have reduced staff time to process payments by 100%. Patients are entering and paying their accounts without ever needing to talk to our staff on the phone. It’s seamless, secure and fast. I’m amazed at how many patients are choosing to pay using the Autopay by Phone system at the end of the billing reminder calls.